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Privacy Policy
Your privacy is among our highest priorities.
With the internet age, online shopping has become a fast, easy and convenient way to shop. Bionaturalgel.com values your trust and patronage; and your satisfaction is of the utmost importance. Our goal is to provide you, the customer, with the highest level of customer service, the best value and quality merchandise. We use information from you and other parties to help us obtain this goal.
We, at Bionaturalgel.com, respect your privacy, as well as recognize the sensitivity of the issue. We have implemented policies intended to ensure your personal information is safely handled in a responsible and secure manner.
Your Collected Information
Any and every time you visit our web site, our Web server automatically collects some non-personal, identifiable information, such as your Internet service provider's address and information on the pages you access on our site. From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
We also collect personally identifiable information that you voluntarily provide, such as survey information and information you provide when you make a purchase or register your e-mail address.
How we use your information
The information we collect is used:
To complete your purchase transactions;
To provide assistance and/or services you request;
To contact you about the status and/or details of your Bionaturalgel.com orders;
To improve the content and layout of our Web site, our merchandise selections, customer service, overall customer shopping experience, and the overall web site satisfaction
To notify you about updates to our Web site or for marketing purposes
To identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you;
Shared, in some circumstances, with affiliate organizations for marketing purposes.
When you supply us with personal information on-line to request a catalog or order a product, the information you provide will be added to our customer file. You may receive occasional mailings or emails with information on new products and services, discounts, special promotions or upcoming events that might be of interest to you.
If you do not wish to receive such e-mails or mailings in the future, please send us an e-mail requesting to be taken off the list.
We protect against unauthorized disclosures by limiting access only to those of our employees who need the information to do their jobs. Our employees are well informed of their responsibility to protect our customers' privacy and they are given clear guidelines for adhering to our own business ethics standards and confidentiality policies.
In some instances, we may use a third party to help us in providing our products and services to you. Some of these selected vendors are given access to some or all of the information you provide to us, including your e-mail address, and may use cookies on our behalf. These companies are restricted from using your information in any manner, other than in aiding us to provide you with the services and products available on our site.
We limit the information we provide to our third party vendors/companies by only releasing the information we believe is appropriate to enable them to carry out their responsibilities under our contracts or to offer you products and services we think might be of interest to you. We require that the information provided be used only for the specifically authorized purpose and that its confidentiality be maintained.
Cookies: Purpose and Usage
Most Internet sites, including ours, collect data about visitors by using "cookies". Cookies are small software programs that help sites recognize repeat visitors by assigning a random number to each computer/IP address for tracking content preferences, traffic patterns, and other census information. We use cookies to connect your computer with the information we store for you at a separate location. Some of the information includes your account preferences, items added to your shopping cart, user specific information on pages accessed and previous visits to our site. We do not use cookies to store any of your personal or financial information on your computer. If you wish to purchase from our site, you must accept the cookie so that we can safely and securely process your order.
Information Security
When you see either a locked padlock icon or a solid key icon at the bottom portion of your browser window, then the site you are viewing is secured through Secure Sockets Layer. We always use industry-standard encryption technologies when transferring and receiving your credit card information on our site. If you do not see one of these icons, please contact your Internet service provider. We have appropriate security measures in place in our facilities to protect against the misuse, alteration or loss of information that we have collected from you at our site so you can feel secure and at ease while doing business with Bionaturalgel.com.
Updating Your Information
You can contact us to update or correct your personal information, check your transaction information, and/or the status of your order at
info@bionaturalgel.com
.
Upon receiving any request, we will evaluate each request and reply in an appropriate, timely manner and form of communication that ensures the security of the information you have requested.
Further Information
It is recommended that you review this Privacy Policy statement periodically as we may update it from time to time. When considering any changes or edits, your privacy will remain a top priority. If you would like further information, or have any questions please email us at
info@bionaturalgel.com
.